Refund policy
Returns & Refunds
- It is the responsibility of the customer and/or installer to verify correct sizing, fitment, and application of all parts prior to installation.
- All returns require prior return authorization (RA) from KLM. Returns received without an RA will not be accepted.
- Return requests must be made within thirty (30) days of the original ship date. No returns will be accepted after this period.
- Only unused, intact, undamaged, and complete merchandise, including all original components, hardware, and packaging, will be considered for return. All returns are subject to inspection and acceptance by KLM.
- Accepted returns are subject to a restocking fee of 15–30%, depending on the product and applicable manufacturer policies.
- Customers are responsible for packaging returns appropriately and retaining tracking information. Credit will only be issued for returns actually received by KLM.
- All custom manufactured and made-to-order items, including but not limited to custom manifolds, intercoolers, ceramic coated components, and built engine assemblies, are non-refundable.
- Refusing a shipment that is sent back to KLM does not automatically constitute the right to refund, exchange, or credit.
